Personal Endorsements

"Carol's calm and brilliant coaching helped draw out thoughts and feelingsabout me and my future.She is great at making sense of them!I always left our sessions with a greater understanding of what drives me - and that I am good at what I do! This has been valuable in understanding my future goals whilst arming me with tools to deal with issues I face in the present. Thank you!

Manager- Real Estate: 2023-2024

"Thanks Carol! You’ve been a huge part of my journey over the last few years (and I’m sure you will continue to be), So much growing to do, with every new role I take on, and you’ve helped me steer through it all. So glad you’ve been happy to come along for the ride:)"

IP Operations Director- Trade Mark Attorneys: 2019-2024

“ I started coaching with Carol at a time when I was navigating my way through a difficult time professionally and felt directionless and stuck. It is no exaggeration to say that Carol changed my life.She helped me regain my mojo, reconnect with myself, and grow and develop in ways that had felt for so long out of reach. I will be forever grateful to Carol for her wisdom, her expertise and dedication to her clients.The creativity and boundless enthusiasm she brings to every session is remarkable.Every session we had felt perfectly tailored to my needs. I feel very lucky to have had the real pleasure of working with Carol and for her support in a turning point in my life. And I know the work we've done together will forever serve me.”

Actress: 2022-2023

"Carol is an excellent, highly effective leadership coach and she exceled at identifying the areas of coaching I needed which has without doubt enhanced my role (indeed my career trajectory). She provided me with very targeted Leadership coaching over 12 months which resulted in a significant improvement in how I interact as a leader within the organisation, increased my confidence to speaking to an audience of 100’s and how I approach communicating with an Executive audience. In addition, I am now far better equipped to reacting very well to different scenarios using the required leadership style(s). The above changes in my leadership abilities, have been recognised by my Line Manager (a Senior Director) and others in senior leadership roles too. I’d recommend Carol without hesitation, her (1) professionalism and (1) coaching style including (3) very well considered & targeted materials! In addition, she is a pleasure to deal with. She carefully unpicked where I was a leader, listened and helped me to bridge the gaps to make me the highly effective leader I am being recognised for and growing in."

Transformation Lead- Insurance: 2022-2023

"During my time with Carol, I've been through an incredible multi-chapter journey which began with the discovery of the value of my strengths as well as unpacking and truly understanding my Myers Briggs profile. This led to a level of self awareness that equipped me with strategies and tools to help me prepare and land a dream role in a new company. The subsequent sessions then helped me navigate the transition and provided the guidance that led to the development of a really healthy relationship with my new boss. Our most recent work together has been focussed on helping me prepare for a transition into a leadership role. I truly consider Carol to be one of my closest trusted advisors.”

Senior Account Executive- Construction: 2022-2023

"I have really enjoyed working with Carol. She is an incredible listener who provides very thoughtful, constructive and astute guidance, always in an empathetic and kind manner. I have found her wisdom invaluable in my personal and professional development. Thank you Carol!”

Group GC- Private equity & asset management: 2022-2023

"The coaching process with Carol has been an excellent investment of time. We have unpacked my specific strengths and she has challenged me to view them positively as leadership tools. Carol has provided some invaluable insight into impactful communication and practical nuggets to assist me along the way. Most positively I come away knowing that my career ambitions can be achieved organically by enterprising on what I have already available to me.”

Senior Tax Manager- Financial Services: 2022-2023

"I came to Carol for six life changing sessions, unexpectedly walking away from a long and rewarding career into blissful clarity and happiness. Through sessions full of empathy, gentle guidance and compassion I learned to unpack and develop strategies for dealing with professional and personal challenges. I am now thriving, living a life filled with gratitude and joy consistently with the light in my eyes returning. Coaching through the unexpected is a skill that Carol has in abundance and I genuinely can’t recommend her personal one on one sessions enough. If you are looking for transformational change, clarity through the hardest of situations then Still Waters is the best gift and most rewarding experience. With deepest gratitude to Carol.

Director- Global Development Company: 2022

"I’ve worked with Carol (at different stages of my career) for over 20 years and would recommend her services to anyone who is trying to figure what is next or who simply wants to understand themselves and what they bring to not only the workplace, but the wider world. I worked with Carol recently when trying to understand what my future held and the work we did together laid a rock-solid foundation from which I am now able to objectively evaluate what my options are, as well as the key points I need to consider when looking at each of them. Thank you, Carol, for your support over the years and I’ll look forward to working with you in the future as well!”

Director: Global Professional Services Firm: 2022

"It’s been great working with you Carol, and having regular time for reflective practice. I have learned a lot during the past 5 months, and you’ve provided me with useful, relevant resources to help me to overcome recent challenges during this time of change. You asked great questions, actively listened, providing great insights and support. Thanks again!”

Chief Product Officer: 2022-23

"I worked with Carol for about half a year trying to get some guidance on how to continue or where to turn to with my career after having had children and a year long career break. Carol’s approach is systematic and analytic. She listened to my description of the current situation and my goals first and then mapped out a timeline on how to get to the desired result. She used statistics, neuroscientific research and personal development tools to identify areas that held me back and those that would help me to achieve my goals. This process was partially eye opening and helped me understanding my reactions and my path much clearer myself. Her approach required some ‘homework’, but nothing too overwhelming. She found a good middle way to get myself involved enough without overburdening me with self-searching tasks that would take hours to prepare. In this way we made efficient progress. Carol is very approachable and reliable in her correspondence. It was lovely to work with her.

Managing Director in Recruitment, currently on a sabbatical: 2022 - 2023

“It has been a pleasure working with Carol. Throughout her targeted sessions I have seen tangible improvement on my presentation and public speaking skills and have gained a lot of self-confidence to be a better presenter across a wide range of situations.”

Principal: Financial Services: 2021-2022

“When I met Carol, I had decided that it was time for me to do what I love for a living, and that meant living full-time employment and setting up my own business. This was one of the most important transitions of my life, and Carol's coaching programme made the process rewarding and really empowering. I was able to explore options, ideas, new perspectives, and interesting coaching tools, while gaining confidence and strength at every stage. Carol is a remarkable, resourceful, and supportive coach who completely adapted the programme to my needs, personality, and what was going on in my world, helping me to develop in the process. Our sessions were stimulating and fruitful, and I really enjoyed her finesse and delightful sense of humour. Working with her was an absolute pleasure and after the programme with her, I feel empowered, optimistic and am very grateful for her help.”

Director of Coaching Therapy Practice: 2021- 2022

“My coaching sessions with Carol have been very impactful and resulted in tangible changes in so many ways. The sessions have helped me reflect on my career path and next steps, and gave me the confidence to make the move to a more challenging and interesting role that’s now helping me grow my leadership skills. Carol also helped me identify where to focus on in terms of my development and overcome ‘my gremlin’ and behaviours that were holding me back in particular circumstances. Importantly I have discovered and adopted techniques and ways of thinking/working that have changed my daily ways of working - how to organise myself, my team and upward management. This has been an invaluable experience, and the most targeted leadership coaching and training I have had and I am so grateful for Carol’s guidance and coaching.”

Senior Manager- Central Bank: 2021-2022

“I just wanted to reach out and let you know I have just completed my first year at University. The coaching you gave me I proudly can say has stuck with me and I have been using the strategies and techniques we have discussed throughout this past year……... My first year at university was an amazing experience and without your help, I don't think I would have chosen the course I did and my whole path would have been different. I am so grateful to you for helping me through my last year of school and to getting me to where I am now.”

University student: 2020

“I am genuinely delighted that I have had the opportunity to work with Carol. Her coaching came across as genuine, warm, thoughtful, and constructive. It has helped me appreciate more clearly my own strengths and development areas, in particular recalibrating my perspectives, building a solid foundation for future growth.”

Public Servant: 2022

“I am privileged to have had the opportunity to work with Carol at Still Waters. Our sessions have transformed my approach to my role within our organisation, and have helped me to develop a toolkit for managing challenging situations. Carol has helped me to see and enhance my strengths as a businessperson and I now feel ready to take the next step in my career. As a coach, Carol is incredibly personable and welcoming, making our sessions seem effortless. She uses her extensive knowledge to facilitate and explore behaviours without judgment, and isn’t afraid to challenge assumptions in a fair and constructive manner. I would not hesitate to recommend her.”

General Counsel: 2021-2022

“Over a short period of time Carol equipped me with tools that have helped me deal with self-doubt and lack of confidence, both of which had hampered me professionally and personally. These aren't tendencies that can be eradicated overnight, but I was able to almost immediately employ insights from my conversations with Carol. More importantly, I now feel like I have a framework available to me that I can continue to evolve and draw on to handle situations that I find challenging.”

Senior Analyst- Central Bank: 2022

“I have thoroughly enjoyed working with Carol over the last year. We set clear goals from the outset and Carol has been agile in her support to me and the new challenges that have arisen during our time together. She has really helped me to reset and refocus which has given me a palpable shift in confidence and strategies to deploy. She has been on call to help when needed, but also respectful of giving me space to work things through myself. I would not hesitate to recommend Carol to others. She is calm, caring and a fantastic listener. She has tools and approaches that have really resonated with me. I look forward to continuing to work with Carol in the years to come.”

Partner- Global Professional Services Firm: 2022

“'Personally, I could not have contemplated being in my current role without your excellent coaching and helping me believe in myself again. Your coaching gave me back the confidence to move forward and tackle the business and employment world again. Thank you Carol and Still Waters.”

Financial Crime- Principal Consultant: 2021

“I started my coaching journey with Carol 3 years ago - I was unhappy in the role I was in and looking to transition to something more satisfying and build back some of the confidence I had lost due to my manager at the time. Carol was great through the whole process - helping me focus on my strengths and allowing me the space to talk through my perceived fears to get a clearer, more balanced perspective on situations. It was great to have her support and wise words of encouragement as I evolved through not one, but two new and exiting career enhancing roles in that time. It was also fantastic to have Carol as a sounding board all through the pandemic - it was often my highlight of the month, particularly during lockdowns. If you are considering engaging a career coach, definitely speak with Carol.”

Senior Product Manager-Legal: 2019 -2022

“I was introduced to Carol at a pivotal time for me. Carol was able to help me make sense of my thoughts and look inwards for solutions. In doing so she has helped my recognise my own achievements and capabilities, learning to silence my inner critic. Carol has given me techniques to enable me to be a better leader, communicate more effectively and above all to take the next steps in my career with renewed focus and confidence. I feel fortunate to have had the opportunity to work with Carol.”

Client Director-Head of Funds: 2022

“Thanks so much for everything over the last year. Thanks so much for always being an amazing listening, making me reflect and giving me the tools to be the best version of myself”

Senior Operational Due Diligence Analyst: 2021-2022

“Carol's sessions provided brilliant and much needed perspective around my thinking and approach to work, but also critically in relation to my thoughts about my own abilities. Our conversations were invaluable and a harbour in the tempest of challenging work conditions at the time. Carol helped me understand (and appreciate) my strengths again properly, and to move my attention to see the wood for the trees again regarding where my personal development needs to head. It would be fantastic to sit down with Carol again in future.”

Fund Management and Administration: 2021-2022

“I’ve worked with Carol several times over the past decade. She has proved to be an excellent person for me to turn to during periods of change or high stress. My family and I have recently relocated to a new country and I have really valued her support and guidance throughout this time. I always look forward to my sessions with Carol and she has helped me through many different challenges over the years.”

COO-Financial Services: coaching programmes between 2012-2022

“The time Carol and I worked together was invaluable in helping me refocus on my strengths and the priorities in my life. With her help and the skills she taught, I felt empowered to move forward and make the positive and necessary changes to my working life.”

Executive Assistant: Family Office: 2021-2022

“Carol gave me some great insights to reflect on and become more comfortable with my natural style, while maximising on my strengths. I’ve incorporated a number of techniques in to my day that have helped me find balance and transition in to a more effective leader”

Head of P&C Risk and CRO Office- Financial Services: 2020-2021

“Carol gave us the skills to work cohesively as a team and her 1:1 sessions were invaluable. I would recommend Still Waters’ services to anyone looking to develop their ability to succeed in the workplace”

Finance Manager- Agriculture: 2021

“'Still Waters' is very apt- Carol is wonderfully calm and balanced and has helped me gain perspective and see the way forward even in challenging times”

Head of Legal-Global Charity and Public Body: 2019-2020

“Carol I just wanted to send you a quick message to say thank you so much for the sessions we have had together. You have helped me understand myself better and, in turn, help me formulate plans and strategies that, with practice, will enable me to be a better communicator and become more productive. You were able to help me layout the pieces of the puzzle so that I can start put them together and see who I really am, as well as remember that I am good at what I do! I have a renewed strength and vigour to push forward with my ideas and present them in a more constructive way that will be beneficial for the company”

Business Development Manager-Agriculture: 2021

“Carol is very skilled in providing coaching whilst giving you space to let your thoughts tumble out and then helping you make sense of them to develop future goals. A guardian angel of sorts!”

Renewables Consultant: 2021

"I wasn’t quite sure what to expect when I signed up to coaching, but Carol was able to help me identify what I was struggling with and help me believe that I had the strength and skills to tackle these. She helped me demystify what I felt were blurry lines between management and leadership and I have become a much better, more focussed and skilled leader and communicator because of it. The techniques she shared with me around recognising my individual strengths, tackling my own gremlins and managing my inner voice have helped me build up my confidence, embrace my vulnerabilities and grow my relationships with other leaders in the organisation. Thank you Carol!”

Head of Support and Service Development-Charity Sector: 2021

“ I have completed a six session programme with Carol, which I found very valuable. Carol has a structured approach to coaching and a side range of tools to draw upon, as well as a warm and empathic approach- whilst remaining professional and boundaried at all times. She focuses on behaviour and has helped me to self-identify both my unique strengths and areas where I can take practical action to be more impactful. Her guidance has been really helpful to me and will change how I go about my career”

Head of Compliance-Insurance industry: 2021

“The impact of my sessions with you has stayed with me all these years later”

Change Management and Business Growth Consultant: 2021

“Carol really helped me reset and focus, She got me to a place where I was ready to attack my next challenge"

Head of Private Equity- Financial Services: 2021

“ I was privileged to work with Carol again in 2021. Halfway through our six months, I accepted a senior position at a new company and Carol was instrumental in helping me transition into this role. Through our work she unlocked my confidence by sharing practical models which helped me navigate and build new relationships quickly, identify quick wins, and reframe my gremlins. It's always a pleasure to work with Carol and I look forward to our paths crossing again.”

Employee communications, engagement and experience specialist: 2021

"In the past I had a real challenge projecting calm in challenging situations/ dealing with unexpected events. I did not realise this at the time, but it was effecting my relationships with stakeholders and indirectly my career progression. After working with Carol, I’ve managed to better articulate stress, manage it and even use it as an opportunity to build trust and engagement in unfamiliar, uncomfortable and difficult situations. Work and life continues to be stressful, but Carol helped me see what tools I can use to navigate choppy waters!”

Deputy MLRO - Challenger Bank: 2021

"Working with Carol has been really helpful. She is a fantastic listener and offers great insight. This has been really valuable in rebuilding my confidence and subsequently allowing me to progress in my career. Thank you!”

ODD Senior Analyst: Financial Services: 2021-2022

"Carol has now helped me through two critical moments in my career, firstly through my transition to Partner in a global consulting firm and more recently as I’ve looked to create greater sustainability in my day to day professional life. Throughout Carol has always maintained focus on our original goals and objectives, but has also been nimble in each session to adjust to the challenges I am currently facing and support me in adjusting my working approach and thinking real time. I’ve no doubt we will continue working together as my career continues to develop.”

Partner- Global Management Consultancy: 2021-2022

“Carol’s calm and curious coaching style has helped me to find a more confident and grounded approach to my work-life. Our sessions have enabled me to take a step back, to regain some perspective and to approach challenges and change ahead with renewed focus and vision. All of this has been transformative for me, both in and out of work. Thank you Carol!“

Head of Advocacy-UK Charity Sector- 2019-2021

“Carol has helped enormously in ordering my thoughts, self-appraisal and validation and indeed in raising my self-confidence after I hit the doldrums mid-career. She was invariably friendly, understanding, open and engaging. She really helped me to see clearly my strengths and how to effectively sell myself- to understand what my USP is. Her strengths to overcome blockers, many within myself, were instrumental in me successfully making the next step and feeling that I’ve now caught a gust of wind to take me out of those doldrums”

Head of Regional Policy- Micromobility:2019-2021

"I have worked with Carol in various capacities over the years and she has provided coaching support to me on two occasions now. I would highly recommend working with Carol. It is always a pleasure working with her and she provides a great balance of support and challenge in just the right way. Carol has recently helped to steer me through a time of significant change professionally and her guidance and support has been much appreciated (as well as very flexible when the goal posts were moved).”

Director of Partnerships- Charity Sector:2021

“I have known Carol for many years, and a fews years back she supported me as I went through our firm's partner process, helping me with really recognising and understanding my development areas, what the root cause of these were, and building coping strategies to deal with them. I recently had an opportunity to go for a significant senior role, and knowing I did not have as much experience as some other candidates I thought of a million and one reasons why I should not put myself forward. I turned to Carol as someone who I trust and who understands my development areas. Just one hour talking with her gave me the self belief and confidence to put myself forward, and to shut up all the negative voices in my head. As I prepped and had my (many!) wobbles, Carol continued to unlock my self belief and gave me the power and confidence to say " Yes I can!". Whilst I did not get the role this time, the feedback was so positive, and by putting myself forward others understand my ambition and what I stand for. With the encouragement, care and tools Carol gave me, I have been able to build for future success and am well positioned for future roles.”

Partner-Global Professional Services Firm:2021

"Carol is absolutely fantastic.She really takes the time to understand both what you actively want out of coaching and how to get you there.I was also impressed with how she picked up on signals through the sessions which you might not recognise yourself, and use those learnings to support your development.I can wholeheartedly say I am a better leader as a result of my coaching relationship with Carol”

CEO- Charity Sector 2019-2020

"I found the sessions with Carol very helpful.She has helped me in appreciating the severity of my public speaking fear.The guidance from her is very clear in terms of areas I need to work on.She is a great listener and I think really understands what people like me (who is shy around bigger group of people) feel. Much appreciate Carols help over the past months.”

Analyst- Central Bank:2020

“The time up to my retirement you were brilliant and I want to record this note as an immense thank you for the professional support and guidance you provided. Specifically:
- getting me to focus on what I could control and influence style
- thereby enabling me to be effective in key areas important to me and leave a positive legacy
- bringing challenge and enabling me to experience deep reflection, to work my way through to the solutions
- providing clarity, care, a sense of humour, warmth of spirit to bring me to the important reference points to manage the retirement process
- and, as a knowledge and experienced coach, being there for me in our sessions and also checking in frequently with supportive messaging All of this made the first few months of retirement much more manageable and enjoyable, and much of that is down to how you helped to coach, support and prepare me properly”

Retired Partner: Global Professional Services Firm:2019-2020

“As well as recognising the part you played in helping me face the few head on rather than procrastinate,I wanted to put on record whilst I’m on a high at the moment that it was a great thing to do to push me out of my comfort zone and help me build my personal brand”

Newly promoted Partner-Global Professional Services Firm: 2019-2020

“Carol has been my coach for last 3-years-she has seen me through the ups and downs of my journey to Partner. Overall I would say that she has been brilliant- everyone should have a “Carol” as they go through their career. Such a relationship can only be built on trust.As well as getting to know each other so that I could trust her with anything has worked on a number of levels: - getting me to focus on what I could control and influence style
- Big picture: really helping me to understand myself and what drives me and holds me back. This has been done through using theories to illustrate points but more importantly looking at the practicalities in respect of my own life, enabling me to get the best out of myself and play to my strengths whilst still working on development points - Practical points: providing point in time support or just helping me focus on what I needed to do next - Talking: at times just letting me talk Carol has been so good at this because of her excellent coaching skills combined with her knowledge

Newly Promoted Partner-Global Professional Services Firm:2017-2020

“Just a quick note to say thank you for that last session; it has left me with a sense of clarity I haven’t had for a while.”

Partner-Global Professional Services Firm:2020

I want to thank you for your support over the last two years. You’ve helped me a lot through some challenging times in my career. Thanks.”

Director-Global Professional Services Firm:2018-2020

“You made a massive impact on me personally and many others in the business. Thank you”

Partner:-Global Professional Services Firm:2020

“Thank you for all your guidance and support over the years; and thank you for listening. I really would not be where I am without the fantastic support you gave me”

Partner:-Global Professional Services Firm:2020

“I feel hugely thankful fo the support you have provided me at critical times as I have progressed at different stages and really made me think about transactions to new roles to help ensure I have been successful. Thanks so much again.”

Partner- Global Professional Services Firm:2020

”Thank you for all the help you’ve given me over the years and especially in that year I made Partner. I still use our work that year as an example of what personal development really is to people in my team.”

Partner: Global Professional Services Firm:2020

“I am so grateful for everything you did for me.Your coaching for me to work on EQ and taking responsibility to take my personal development much were seriously were pretty essential and they were topics which I hope I took to heart not just for myself but for dozens of people who I in turn coached.”

Partner- Global Professional Services Firm:2020

“You are always curious about others, willing to help and I’ve always left our conversations feeling more positive about something.”

Partner: Global Professional Services Firm:2020

”I can’t begin to do justice to the consequences of the support you have given me. As well as helping me navigate the trials of the Partner Process, more importantly over this period you have helped me better understand who I am and what I want to be.”

Partner: Global Professional Services Firm: Series of Executive Coaching Programmes between 2014-2020

“Thank you so much Carol for being brilliant- advice always spot on (and always with a video, TED talk or book recommendation to back it up!).Your wisdom, patience and listening skill have been invaluable.”

Partner-Global Professional Services Firm:2018-2020

”Your warmth, kindness and insight has been invaluable in helping me to navigate life as a Parent. I don’t think I’d have had the resilience I have or come through some of the challenges as well without you as my coach. Thanks.”

Partner-Global Professional Services Firm: Series of Executive Coaching Programmes between 2016-2020

“Carol you have been a star. I so often came to our coaching meetings thinking ‘I don’t have time for this right now’ and left thinking ‘gosh,that was time well spent and need to do it again soon!.”

Partner- Global Professional Services Firm: Series of Executive Coaching Programmes between 2016-2020

”You have helped guide me in my career.Your advice, warmth and wisdom have helped me so much- in the good times and the not so good. I feel really lucky to have had you in my life as my coach.”

Parter-Global Professional Services Firm: 2020

“Thank you for being a constant for me. Your guidance and support has helped me more than you will ever know.You have helped me be stronger and happier at pivotal moments in my life and career.”

Partner-Global Professional Services Firm: Series of Executive Coaching Programmes between 2014-2020

“Carol- I just wanted to say a huge thank you for all the support, guidance and encouragement over many years.I always looked forward to our regular catch-ups and I know that I emerged very much wiser from our time together”

Partner-Global Professional Services Firm: Series of Executive Coaching Programmes between 2016-2020

“Carol-where do I start? Your ability to listen in an empathic manner and truly get under the skin of issues has been amazing.You are never short of ideas, but at the same time you empower the individual to take action and make it feel like it is their own solution (a fantastic skill). I have really developed and grown under your coaching stewardship- you have been a source of encouragement and challenge, often holding up the mirror and helping me face the issues head on in a structured and clear manner. My self-awareness and appreciation of others has gone to a new level through the many frameworks we have used in our catch ups and the formal development activities you have directed me to. I have really values our work together and your friendship.”

Partner- Global Professional Services Firm: Series of Executive Coaching Programmes between 2008-2020

“Hi Carol.Thank you for your support over the last few years. It’s been quite a journey and I am enormously grateful for your coaching and wisdom- you’re a legend.”

Partner- Global Professional Services Firm: Series of Executive Coaching Programmes between 2016-2020

“Carol I've enjoyed all the benefits of your patience, wisdom, intellect, constructive challenge and more. I feel very lucky to have had you alongside through the many new relationships, opportunities and challenges I’ve experienced.I have no doubt that I wouldn’t have had the success I have had without your support.”

Partner- Global Professional Services Firm: Series of Executive Coaching Programmes between 2008-2020

“Dear Carol. Thank you so much for your support and help over the past two and a half years through what were two very significant times of transition for me. You always made me feel like your most important coaching client.”

Partner- Global Professional Services Firm:2017-2020

“Carol I wanted to say a massive thank you for all the support and help over the last few years. Your insight and challenge has been more helpful than you can ever imagine and I will really miss working with you.”

Partner- Global Professional Services Firm: 2017-2020

“Many thanks for your support over the years Carol- it has been a real pleasure and yo have helped me through some challenging and exciting times. Your calm demeanour and ability to “see it from the other side” has helped, and it has been great to have that truly independent voice”

Partner- Global Professional Services Firm: Series of Executive Coaching Programmes between 2015-2020

“Dear Carol.Just to say thank you for all the help and support over the years. It’s made a real difference and I’ve really enjoyed working with you”

Partner- Global Professional Services Firm:2017-2020

“Carol you have been a joy to work with. I can still remember how I felt after our first coaching session and how my mind was made up to have as many sessions as possible with her. I know that others feel the same way.”

Partner: Global Professional Services Firm: Series of Executive Coaching Programmes between 2015-2020

“Thanks Carol.I learnt from the best when it comes to Leadership (the best =you, just in case you are wondering!)”

Partner: Global Professional Services Firm: Series of Executive Coaching Programmes between 2016-2020

"I have worked with Carol over the past year whilst stepping into the next senior position in my organisation. This was a big step for me and working with Carol, I believe, has acted as a key factor to my success in the role to date. Carol has such a calm, relaxing and friendly style, meaning I have always been put at ease and able to speak openly about any situation I’d like to work through with trust and no judgement. Carol has taught me key strategies to overcome blockers, allowing me to continue growing in my career. I cannot thank Carol enough!"

Head of Executive Office- Financial Services: 2019-2020

"Carol has helped enormously during my transition into a senior role within the organisation. She was able to recognise quickly my concerns and challenges, and has been an incredible support, to both help me understand why I had perceived these as challenges, but also to help me work through them with tangible results. She brought an external lens supported by both academic and practical insights that enabled me to take away more confidence in what I was doing. Thank you."

Head of Strategy and Internal Communications-Financial Services: 2019-2020

"Carol is a trusting and helpful coach, who makes you feel at ease when discussing any aspect of the coaching. She has helped my confidence grow and I have found my sessions with her immensely useful. Each session with Carol is built upon the last session, and it’s easy to feed the work into every day practices. Thank you Carol for an enjoyable and helpful coaching experience!”

Operations Manager- Education Sector: 2020

"As I was preparing for the interview I went back to so many of the notes I made during our chats over the years, re-visiting my motivation hooks and strengths. You featured very highly in all of my thinking. I was even driven to a mind map to start to organise my thoughts!! You are an absolute hero and your positive influence never wanes. Xx

Successful Now Teach candidate: 2020

"Carol has been instrumental in transforming me from the person she first met. Working over several years, she has supported me in a range of areas, often adapting our sessions to meet the immediate needs of the day. Her gentle manner, considerable listening skills and ability to get to the cause of the matter have been invaluable over the years, often with rapid results. She has equipped me with many skills and techniques that I use in both my professional and private lives - techniques I have also been able to use to support others in my own more limited coaching roles. With Carol's support I have left the organisation a very different person with greater confidence in myself and my own abilities, a greater understanding of what drives me and the environments in which I work best, and a better perspective on what drives other people and how to get the best from them in an authentic manner.”

Actuarial Director- Financial Services: 2015-2020

” Carol has been a huge help to my development and progression in my career over the last year. As a junior manager with lots of ambition, but lots to learn, the sessions I have had with Carol have helped me to discover more about who I am as a person and as a manager. This has given me the ability to bring out my full potential and to use my skills to drive me forwards in my career rather than see them as a hindrance. Carol enables me to work out situations, problems and people for myself, whilst giving me the tools and support to do so. It is without doubt that my success and progression this year was largely helped by Carol’s coaching. I really look forward to working with Carol in the future.”

Manager: Fund Management: 2020

“The coaching you did for me had a profound positive impact on me but I’ve only really understood that over time so was not able to articulate it at the time”

Chief of Staff: Global Professional Services: 2018-2020

"Carol’s help came at a vulnerable time for me. A torrid legal battle had forced a long break from employment, followed by the challenge of finding a new career. Over 6 sessions, her coaching helped me to gain resilience and the confidence to consider my options for the future in a way I had previously found very difficult. Her empathetic approach, together with a range of interesting techniques and study, combined to make the sessions relaxed, productive and thought provoking. I now feel more in control and able to start moving forward again - many thanks!"

Private investor: 2020

"Carol sessions are like ‘Goldmines’. The more one collects, the richer one gets. I got opportunity to have sessions with Carol and I treasure every single moment of these sessions. The first 3 sessions went in a blur because I was not fully focused but Carol never gave up on me. She was extremely patient and non-judgemental which encouraged me to open up to her as I felt safe confessing her my own weaknesses and strengths. Carol taught me the techniques to stay calm in conflicting and difficult situations, manage my emotions to not just survive but to thrive and how to extend my circle of influence. As a result of applying these techniques at my work place, I secured a promotion in the midst of the lockdown which says it all.

Thank you so much Carol for trusting me and guiding me to grow personally and professionally"

UK Financial Controller-Financial Services: 2020

"Carol was very helpful. I was looking to improve my influence and impact in my spoken communication. I do a lot of external stakeholder engagement and it’s very important that I can motivate and encourage these people, as well as those inside my organisation. We worked mainly on how to use my natural character to its best advantage. And it certainly seems to have worked – I went through an interview process for promotion close to the end of the planned sessions with Carol and have just found out I was successful! I’m still practising implementing the many areas we discussed and so look forward to continuing to develop and reap the benefits of our coaching. Thanks again Carol!!!!”

Senior Manager-Central Bank: 2020-2021

"Carol is such an amazing coach, very professional yet personal. Working with Carol makes me understand the real reason why I responded the way I did in situations. Stopping and reflecting not just for the present but looking back to almost where it begins is such a powerful reflection. It helps me to unravel something in myself that I didn’t know i could do.”

Compliance Manager- Financial Services Fund Management: 2020-2021

“Working with Carol over the last year has really helped me to pinpoint my professional values, and understand how to leverage my strengths and personality traits to bring my best self to the office. Most notably she has helped me learn how to have a more positive inner dialogue, which has improved my resilience in a number of work situations I previously found really stressful. Thank you Carol for helping me to see that I have a lot to offer and deserve my success.”

Senior Manager- Central Bank: 2020-2021

"Carol built an easy rapport enabling reflective and open discussions, even though conducting sessions via Zoom in lockdown. The sessions were well structured with a really useful practical focus on how to apply theory and then reflect on its application in subsequent sessions. I would have no hesitation recommending Carol to anyone wanting to take time to reflect on how to be at their best and position themselves for future challenges”

Senior Manager- Financial Services Regulator: 2020-2021

"I look forward to every session I share with Carol, she is such a fantastic motivating coach. Over the last few months she has taught me how to promote myself in an interview and how to feel empowered by my achievements. I have learned to recognise when I am being unkind to myself and how to silence those doubting inner voices that do not serve me.

My life has changed during the time that we have had together and I cannot wait to apply what I have learnt, not just for a more successful career, but a more successful me!"

Director of Entertainment: 2021

"Carol was incredibly supportive through a tough time for me professionally. She worked with me to rewire my "imposter syndrome" thinking and to understand my professional strengths. My confidence has increased over the past six months working with her, which has in turn helped me to change jobs and secure a leadership role that I love.

Carol is a wonderful communicator and a great listener. I highly recommend her for anyone searching for a career or executive coach. "

Associate Director- British Merchant Bank: 2019

"I found Carol’s coaching sessions very helpful as it made me confident and comfortable dealing with certain situations I was put in. Her calm approach made me feel at ease and comfortable opening up to her about things that were troubling me. In just 3 months Carol’s technique helped my sense of self-awareness and self-confidence which made me feel like I was back in control.

She is a great listener and tailors the sessions to your needs and how you can best work through the sessions. I’m extremely grateful to Carol for all she has helped me achieve and I still use the techniques I have learnt from her and will carry on using them in the future.

I highly recommend these coaching sessions - thank you Carol for all your help and support."

Associate- Fund management: 2019/20

"I enjoyed our coaching sessions tremendously and felt like I could dive a lot deeper into exploring my patterns and finding tools to make working life a bit more sustainable for me and hopefully more successful in the long term."

Manager-UK Bank: 2019

"Thank you Carol. You have always had an excellent listening ear and have helped facilitate my thinking in an extremely thoughtful way. You played your part in getting me to this point, so thank you."

Successful Woman on Boards Bursary Programme Candidate: 2020

"My sessions with Carol enabled me to think carefully about how my personality, strengths, and past experiences, impact my relationships at work and my ability to ‘get things done’. Carol also provided me with a range of strategies to manage, along with a safe space to practice them. Not only did this help me with the immediate situations I faced, but it has proved invaluable as I transitioned into a new role in a new organisation."

CEO- Global Charity: 2019

"During the course of three months, Carol has proved an invaluable support in helping me achieve my own objectives and has had a significant impact both professionally and personally. Carol’s insights and experience were on the money, and have demonstrably helped me improve in a wide range of situations. Alongside this, Carol was able to build a relationship and able to deliver the coaching very effectively remotely."

Manager- UK Bank: 2020

"Carol’s coaching sessions helped me identify and nurture my strengths through various techniques which I was able to utilise both at work as well as my personal life. It’s clear Carol really cares about her clients and she has a brilliant way of helping you break through your own limitations and feel empowered. Since meeting Carol, I went from working for a corporate company to now opening my own business.

Thank you Carol for all of your support over the last few months."

Company Director: 2020

"I recently had my second set of coaching with Carol, this time for maternity coaching, where she supported my transition from pregnancy at work to being a working mum on reduced hours, alongside a promotion to an executive role. Carole’s sessions were key to ensuring this transition was successful, using her engaging, emphatic style to challenge my perceived expectations, working through feelings of low confidence, lack of control and concerns over work life balance, challenging my subconscious and enabling me to get comfortable with letting go through clarifying personal and professional boundaries. Another successful series of coaching sessions. Thank you Carol!"

Head of PBR: Financial Services: 2019

"This is the second time I’ve worked with Carol; the first time led to a fundamental shift giving me the confidence to pursue what I was genuinely interested in and this time was no different. Initially supporting me to transition into a new leadership role and then helping me to step out on my own and start my own venture. The reason she is so powerful boils down to three key things for me.

Great listener - really getting to the heart of what I was saying and not saying. The reflections that she sent after each session were so accurate and in my words and yet I barely saw her take notes!

Really knows her stuff - Carol has a wealth of knowledge and is always able to translate complex psychological and neurological information so that you can really quickly understand and apply to your situation. She is also great at giving you exactly the right tools you need precisely when (or even before you know) you need them!

Great at building trusting relationships quickly - she makes you feel so comfortable. I felt that I could really trust Carol so we were able to discuss and get to the heart of the true things holding me back very quickly.

Thank you again and I’m pretty sure I’ll be back for a third time at my next transition!"

Entrepreneur setting up independent consultancy: Financial Services: 2019

"When I met Carol - a few months ago - I was a reasonably accomplished data leader with, not only, significant technology change achievements but arguably equally substantial successes with cultural transformations.

Whilst a lifelong learner mindset, it was difficult - at the time - to contemplate how much could be gained from executive coaching. This was especially true given that I already possessed a number of tools and capabilities (from a management perspective); had previously been described as incredibly perceptive (from a emotional intelligence viewpoint); and was amongst the most senior executives within one of the largest financial services organisations in the world.

However, months down the line, Carol had coached me through a most remarkable - personal - transformation. She, not only, supported me through some of the most challenging situations in my 20 year career but left me being the most exceptionally self aware I have ever been. Her ability to seamlessly navigate across the boundaries between coaching and counselling was also particularly helpful - and I would have absolutely no hesitation in, not only, highly recommending Carol but indeed welcoming any opportunity to engage with her in the future."

Head of Data- Financial Services: 2019

"Carol has been absolutely fantastic and lovely to work with. She has been a perceptive listener and was able to pick up on points I had mentioned during our conversations that I had considered irrelevant and question me on these. She’s helped me learn a wide range of techniques to help tackle my inner gremlin and help me bring more of my personality into work. With the help of our coaching sessions I’m building more intimate relationships and finding greater balance in my work style. Thank you Carol for all your help!"

-Manager- UK Bank: 2019

I have really valued my sessions with Carol over the last 8 months. I arrived looking to develop my leadership skills and style, by focussing on how I could make the most of my personal strengths. Carol’s personable approach instantly put me at ease from my first session onwards, enabling us to have open discussions from the outset. Carol has helped me not only gain great insight and to develop in the areas we originally set out, but our work has also covered much more ground that has enabled me to take a step back and to develop a more balanced, mindful and resilient approach to both my working day and life outside of work. I can’t recommend working with Carol enough.

-Head of Financial Planning and Analysis: 2018-19

"Thanks you for being a great coach. During our time together I have learn ’t not just how to be more self-aware of myself and my emotions but also how to handle them under stressful and pressurised circumstances. From you making me realise that I need to increase my circle of influence rather than my circle of concern. Basically I needed to resign from my position as the ‘director of the world’.

For someone who does not easily accept praise or self-promotion, through your guidance and encouragement over the sessions, I have come to recognise my natural skills and where my talents lie and can now say that I am comfortable and confident in my own achievements."

-Manager-Financial Services: 2019

"I have worked twice with Carol and have found her to be a superb coach. She provides challenge and support from a place of empathy and understanding. She makes good use of a range of assessment techniques and psychological models to help you to understand your own motivations, goals and drivers and to make sound decisions to help you achieve those goals. I tend to see a world of possibilities and then find it hard to focus down on a clear plan of action. Carol allows me to explore these but with structure and focus to then come to my own decisions as to what my next steps are. Often with hindsight the solution appears blindingly obvious. Carol never makes you feel that - she is patient and open and finds the right approaches to help you take charge of your own destiny."

-Senior Fellow HE: 2018-19

"I was recommended to Carol by my employer as I continued to progress into more of a management role in order to help dealing with the complexities of managing a growing team. By being calming and inquisitive, Carol has a unique ability to enable you to be reflective on your own experiences, helping you work through different scenarios to help you identify your own strengths and weaknesses. This makes the sessions more memorable and allows you to draw on the range of different tools and methods offered by Carol more readily. Carol has helped me improve the way I communicate with team members as well as finding more optimal ways of working both individually and as a team. These are methods that I continue to use and will be massively influential in my career going forward"

-Manager-Real Estate: 2019

Feedback wise, your coaching is a game changer. You’re one of the best listeners around who is able to turn a sea of information into a targeted strategy for development. I’ve seen myself grow from your sessions and these strategies in a transformative way. So helpful, you’ve not seen the last of me…

-Senior Government Lawyer: 2018-19

I worked with Carol over an 18 month period during a transition in my career to the next senior level. The main focus for me was around my personal development whilst moving from an operational role to a far more strategic leadership role, Carol helped me harness the tools to give myself the time to explore and drive the future vision of our business, alongside this working with me to develop my confidence further in dealing with board level and having a true visible place around the table. I found Carol to be extremely approachable and her calm manner allowed you to feel relaxed and be open. Towards the end of our coaching sessions all the areas of discussion really fell into place and I would like to thank Carol for all her help in my personal development. I would highly recommend her and she has kept in touch along my journey.

-Director of Operations: 2018-19

I saw Carol during a a period of uncertainty in my career where I possessed low esteem in myself and my job. She was quickly able to understand my career path through her attentive and considerate sessions.Through joint work she shined a light on me at my best as well as identified the situations in which I required further focus. Through coaching and collaborative exercises Carol helped me realise the full potential of my strengths whilst providing techniques to aid with my weaknesses. She has fostered excellent self awareness and brought back confidence that I never realised I had. I highly recommend Carol for anyone looking to understand more about themselves and how they can best apply that to their careers.

-Business Analyst-Digital,AI and Robotics: 2019

I had a series of 6 sessions with Carol triggered by receiving developmental feedback at work to work on my body language and confidence in meetings. Carols enthusiasm and insight helped me to see how the two issues were clearly linked and helped delve to the bottom of them. After establishing the root causes we were able to work on techniques to build my confidence and reduce my self doubt. As a result I was able to swiftly turn my performance round and, with Carols help, prepared and presented a promotion panel presentation which resulted in me receiving a promotion at work. I cannot recommend Carol highly enough.

-FS Finance Consultant-Global Professional Services Firm: 2019

My experience of being coached by Carol proved to be tremendously transformative and beneficial from a personal and professional angle. What a journey of immense self-discovery the sessions turned out to be for me. Carol, in the most supportive and sensitive manner, helped me dig deep and uncover hitherto under-appreciated and utilised strengths of mine whilst also enabling me to self-discover opportunities to grow and thrive as a leader and co-worker with others. This process of opening up was not natural to me at all but I felt in good hands with Carol and it didn’t take long for my ‘barriers’ to come tumbling down. I left the final session feeling better prepared and equipped to nurture further growth and successes for myself, those I manage/lead and the organisation as a whole. This journey carries on for me and I’m gratified knowing that I have, with Carol’s help, built a repertoire of resources to delve into as the need arises.

-Commercial Director: 2019

I was introduced to Carol during a period of transition between jobs and studying for a masters.

I asked if we could have a few short sessions in order to increase my confidence for the upcoming course.

She was so understanding of my different needs and helped me to realise my strengths, enabling me to feel empowered and confident at the start of my new job.

Carol really encouraged me to believe in myself and my story and be true to myself.

I highly recommend carol for anyone who is at a point in their career where they are feeling stuck.

I really enjoyed our sessions, and hold a lot of value in everything I learnt and that you helped me to realise.

-Underwriter and Masters Student: 2019

Over the last six months, Carol has enabled me to both understand and tap into my potential in news ways. Through extensive knowledge sharing and reflective practice, I have developed a thorough understanding and appreciation of my strengths and weaknesses which have enhanced my self-awareness. Carol has also armed me with the theory and the tools which will help me be the leader I strive to be. Thank you Carol.

-Communications Manager-Global Professional Services Firm: 2018-2019

Carol immediately puts her clients at ease. A combination of her calming presence and cheerful disposition is infectious, you automatically feel relaxed and at ease. Carol is a skilled listener, her patience enables her to gain her clients trust quickly. Carol’s positivity helped me identify and channel my strengths. Whilst I was looking for inner strength to present at conferences I walked away with a greater understanding of my net worth and how I can make a positive difference to my colleagues, peers and network by just being me. Thank you Carol.

- Head of Business Development- Financial Services: 2018/19

"I have worked with Carol for a number of years. Over that time, Carol has helped me develop my career at the C-suite level. I have benefitted from the insight and experience that Carol has gained throughout much time working with senior professionals across a variety of industries, not least with professional services firms"

-CFO -Education: 2015-2019

"Carol is coaching two members of our executive team for their own development and they have found it to be immensely beneficial. It was this feedback which prompted us to run a workshop based around MBTI. We needed to find ways in which the senior team of 4 different businesses could work as a dynamic team and learn to cross sell and work collaboratively. The workshop day was a big success and really helped the team understand how to build trust, work together and make commitments to future working practices which would help individuals within the team but also the team as a whole. I can’t recommend Carol highly enough and would always come back to her for help."

-Chief Executive Officer: 2018

"I initially started to see Carol following a transitioning into a new role. Her ability to ensure you are focussed on your strengths and achievements is very empowering and naturally builds confidence over the sessions. I ultimately realised I was in the wrong role and with Carols support I successfully moved into an area and organisation that I can excel and thrive in. Carol is incredibly easy to connect with, I enjoyed our sessions and have a stronger understanding about the leader I want and can be now and in the future.

Thank you so much for your support this year, it has certainly been interesting, I know I am in a much better place and really value the support you have given me!"

-Director of Operations: 2018

"Carol was recommended to me after I was made redundant, which coincided with two losses in my personal life. Looking back, I was broken. I arrived grief-stricken with my spirit all but gone. Carol picked me up again. She helped me to appreciate myself, recognise my strengths and break unhelpful habits.

8 months and 6 sessions later I’ve successfully started my own business, am re-training in parallel I'm exploring more business ideas with new connections I have made. Most importantly, I have more quality with the people I love and doing things I enjoy.

I highly recommend Carol who brings a supportive, frank, empowering and very human touch. "

- Founder, Director & Entrepreneur: 2018

"Carol has been a fantastic help as I was coming back to work from my maternity leave. She coached me through my transition, helping me manage effectively my part-time schedule and question my assumptions on people’s perceptions. Through our sessions, she was great at making me feel good about being an ambitious working mum and helped me keep focus on what I wanted out of my career vs personal life. I have used Carol on a several occasions and would definitely contact her again for future development points in my career!"

-Senior Manager: UK Bank: 2018

"I met Carol due to my public speaking anxiety, she has been recommended to me by one of my friends. I found sessions with Carol really really helpful, from day one she helped me dealing with my anxieties through different useful exercises but over time she helped me to change my way of thinking, especially in stressful situations. I was attending her sessions for a year and I can see a huge improvement. I always thought my fear of public speaking was part of my personality as I always been quite shy around bigger group of people. I know now its not true, I already did few presentations where I felt confident and comfortable, I have to say some I even enjoyed!:)

There are definitely ways of changing the way you see things and getting rid off the annoying “gremlin” as Carol called it:) in your head to become a better version of yourself:) Thank you Carol!"

-Fund Accountant: 2018

"As an L&D CIPD professional I understand the benefits and theory of coaching. When I began sessions with Carol I wasn’t quite sure how this would fit with where I was – a bit lost. I was finding it hard to make decisions and direction for myself. Having returned to work from maternity leave, I was finding things challenging in more than one area of my life.

Through my sessions with Carol, her wisdom, experience, professionalism and kind nature guided me to myself. At the end of the programme I was able to deal with situations we both agreed six months prior I would not have been able to do.

Carol has also helped me to realise this work is on-going. Personal development requires time, input and continuous effort. I am now at a stage when I know this will not always be perfect. However Carol has given me the ‘tools’ in my toolkit, to take this forwards and be the best of me.

Thank you so much Carol. I have no hesitation in recommending you and would like to add that you also support the coaching programme for our organisation."

-HR and L&D Manager: 2018 - 2019

"Carol has completely changed my life, her coaching took me from existing in a state of 'survive' working long hours and heading towards exhaustion. She helped me see how to nurture my parasympathetic nervous system and recognise when I was running on adrenaline vs. being in my flow.

Since being coached by Carol I have transformed my life, by reducing my hours to part-time, creating a second stream of income through a vocation I love and planning a move to live in a country I've always wanted to call home - Australia."

Thank you Carol! x

-Executive Consultant and previous Head of internal Audit: 2018

"At my first meeting with Carol, I felt at ease and comfortable to open up straight away. We’ve just completed a program of six sessions and Carol was confident she would get me to where I am; I wasn’t sure this was possible. My journey through this coaching experience has not been easy and I persevered because I felt safe and engaged with Carol to continue; her techniques are very advanced. She could see my blind spots and worked with me to explore these through many models, articles and in-depth questions. I trust Carol and my freedom that I now experience comes from the sessions we’ve had over the last year. I will not hesitate to introduce Carol to my friends and colleagues.

-Senior Professional/ Entrepreneur: 2018

"I’ve worked with Carol for almost five years, and I feel that she has helped my personal development no-end. There is enormous benefit in taking some focused time out of your otherwise busy day to gain some real perspective on the bigger picture, and Carol creates a trusting and engaging environment to do so. In my view it is so important to take a step back and consider how and why you approach different problems or interactions, and to be challenged on your established thought processes.

My personal growth and learning has focused mainly on communication, relationships, teamwork and leadership. Each of these areas have added so much value - both in my personal life and in my quest to build a significant business.

The best endorsement I can give is that I now feel that I have learned some of the skills to be able to self-coach. After a lot of work on developing my EQ, I feel I now have the self-awareness to recognise emotional responses within myself (and others) and am better prepared to pause and chose to how I want to react or behave. And where this fails me, I am able to learn from the experience, reflect and in turn further develop. I would be very happy to recommend Carol as a coach."

-Managing Director and Partner 2014 to 2019

"I have known Carol for many years, as a friend and colleague. I approached her for professional support at a time when I was transitioning from an executive career into a portfolio non-executive career. I secured my first role more quickly than I had expected, and prior to my first Board meeting was having nagging “I’m not worthy” feelings. After an initial conversation, we agreed to have two sessions before the meeting, and and one afterwards.

Carol initially listened to me and heard my concerns. She then provided me with research papers to read prior to our meetings.The theory gave us a framework to work within, making our sessions both structured and focused. The tools I have now include things I can do physically to help myself relax if I find myself feeling anxious or defensive. Suffice to say that the meeting went well, and I now feel both confident and comfortable in my ability to undertake the new roles I have taken on.

Carol was empathetic and encouraging. She challenged me and provided constructive, practical advice and support. I had a huge amount of benefit from our sessions and I won’t hesitate to book more sessions with her in future as I find myself tackling tricky situations. Carol is a true professional and an absolute superstar!."

-Non-executive director in the financial services sector: 2018

"My coaching sessions with Carol were invaluable and helped me take the leap in my career that I needed. Carol has a unique calmness about her which allows you to honestly reflect and look deep inside you; piecing together the experiences and challenges that have brought you to where you are now and the strengths that will lead you forward. I have a better awareness of who I am and my strengths and how to use them to my advantage as a result of my coaching with Carol, and I would highly recommend Carol’s coaching sessions to anyone at a crossroad in their career."

-Private Secretary: UK Bank: 2018

"Working with Carol was a life changing experience. Carol is extremely personable, trustworthy and always encouraging.

Carol has helped me to focus on positive aspects in life and practicing gratitude by noticing everyday things that I used to take for granted.Carol also guided me how to take a step back and think outside my initial, automatic thoughts and reactions which helped me to improve my management style."

-Fund Accountant: Financial Services: 2018-2019

"Carol’s coaching programme made me more aware of myself, the state of mind I am in, on a range between stressed and thriving, at a given point in time. The programme also taught me the tools I can use to take myself to a positive state of mind.

- Fund Accountant: Real Estate: 2018

"Thank you so much for your time over the last 6 months. You’ve helped me grow as a leader and simply in myself so much. I’ve learnt the art of reflection and have a far bette understanding of my strengths and own self than ever before-Thank you."

-Global Head of Fund-Raising: Charity Sector: 2018-2019

"It was pleasure having coaching sessions with Carol. Carol gave me more confidence in dealing with challenging situations and different office dynamics and realities. I found the coaching sessions with Carol very helpful."

- Manager: Resolution Policy Division: 2017/18

"I found working with Carol extremely useful. She helped me to explore and understand my management and leadership style. This has helped me to feel more comfortable and confident in my role and to make my working relationships more open and effective with others. I would highly recommend Carol for professional coaching."

- Senior Manager: UK Bank: 2018

"Carol coached me over a 7 month period when I was both pondering and then putting into action considerable career and life change. This involved a career move from a very intense job, with Carol helping me channel my thoughts into what I wanted to do next. I knew that I wanted to achieve a secondment to Melbourne and Carol helped me navigate my thoughts and approximate my strengths to find a way to best position myself at work to demonstrate that it would be worthwhile. We only met four times but Carol helped me enormously by providing friendly, neutral and proactive advice through steering me to get there myself. She also let me open up about certain things as needed, but, appreciating that the purpose was to coach me towards my future she would tactfully listen and then bring me back to focus - this was so valuable to me. A very warm and easily approachable person, Carol has been so helpful to me during this transition and I would recommend her work for anyone seeking direction and a stock-take of your strengths, passions and future plans."

- Former Private Secretary: UK Regulator: 2017/18

"I’ve known Carol as an old colleague and friend for many years. I’ve been lucky enough to have previously been able to lean on her expertise in a non formal coaching setting. So recently when I was faced with the biggest crossroads in my career so far, I knew that if I formally engaged Carol as an Executive Coach I’d be in good hands. I’m so so glad I did and can’t thank her enough."

Carol has a way of listening and questioning that really works - she effortlessly encourages you to look deeper inside yourself and helps you remember and articulate your personal and professional passions, strengths, values and the brand that you’ve built up in your life and career so far.

Since I live overseas we agreed to do all of our coaching sessions via FaceTime - both of us were not sure how it would go - but it worked brilliantly. We even had a session while I was sat in an airport lounge on the way for a job interview. After just 4 targeted sessions, Carol was able to quickly help me get back on track and out of the unfamiliar “survive” state I was in and back to a positive and strong “thrive” state of being - as she aptly put it.

Carol’s guidance and coaching helped me successfully land 3 job offers - which provided me a luxury of choice for my next career move.

I’m looking forward to continuing to work with Carol on a more regular and proactive basis and would happily recommend her to anyone looking for an experienced Coach. She is brilliant!!"

- Chief Operating Officer: Banking: 2018

"My time spent with Carol has been transformational. Carol has enabled me to be clear on - and most importantly 'own' - my future life choices - both inside and outside of work.

To achieve this Carol held a mirror up to who I am and helped me understand what I truly value in life, why - based on my 'type'/past experiences/childhood - I behave in the way I do and we really explored my core strengths - this insight has been invaluable in me understanding and therefore being comfortable with who I am, how I avoid being in the 'grip' or the triggers, and where I will find real happiness in life - all enabling me to be the very best me that I can be."

- Leadership Role: Retail: 2018

"As a newly formed team, building a new function in the business, I felt it was integral for us to have a good understanding of the team dynamics in order to successfully perform as a team. I contacted Carol, having worked with her myself an Executive Coach, knowing she would be the perfect person to run the session and get the best out of the team - ensuring everyone felt they could be open, honest and comfortable.

After this session the whole team felt like they had a much better understanding of how to work well together, really understanding people’s personalities and differing ways of working. The session had a huge impact on the team, with one colleague recently saying we were the best functioning team they’d ever seen - I put this in part to the MBTI work we did with Carol ”.

- Employee Communications and Experience Director: Financial Services: 2017

"The coaching I received from Carol has proven immensely useful in the year that followed. Carol helped me understand my strengths and how to use them effectively by understanding what I am bringing to the table. She also helped me examine some difficult work relationships and work through how I could alter my approach to make them more effective and productive. I find Carol’s style of coaching excellent at highlighting alternative perspectives, and helping me see possibilities. I’d like to have coaching with Carol again in future, as I’m sure it will continue to be valuable.”

- Senior Manager: UK Bank: 2017/18

"Carol provided me with some great guidance regarding some struggles I was having on both a personal and career level using various methods and tools. Carol has a very calm and considered manner, she's happy to listen but also good at ensuring you stay focused. Our sessions helped me get some perspective and approach things from a different angle which has definitely allowed me to see things more clearly.”

- Marketing Professional: 2017

"I met Carol (who was recommended by a colleague) after about a year of becoming part of an HR Leadership Team full of very strong, exceptionally talented and very vocal women. Naturally I am have an ENFP Myers Briggs profile but found myself becoming more and more introverted, beginning to lack confidence in myself and unsure of my place on the team. I needed reminding of why I was promoted in to the role in the first place and to get my mojo back. The moment I met Carol I felt relaxed, comfortable and myself–we connected immediately. Throughout my coaching sessions she’s been hugely empathetic, not afraid to ask me difficult questions, incredibly perceptive –understanding that what was going on in my personal life was also affecting my work life, honest, encouraging and most of all a pleasure to spend time with. Carol not only gave me enough confidence to feel like myself again in the role I was doing, ending up forming great relationships with the other women on the HR leadership team, she actually gave me the confidence to take the next step and go for a role I never thought I could be capable of doing–more than that, that I didn’t think anyone else would think I was capable of doing. I got the job–and the bigger salary, team, budget and opportunities. I finally believe in myself and my capabilities again. By focusing on my strengths rather than always focusing on what I felt were my weaknesses I built my confidence up again and am ready to take on this exciting new challenge. On top of all this, due to the strength, awareness and positivity she provided me with, my personal life got better too!

My time with Carol has honestly been life-changing and I will always be incredibly grateful.”

- European Employee Communications Director- 2017

"I had a coaching session with Carol in preparation for a pretty competitive interview in the airline industry. Before the session, I had issues with common competency based questions where one needs to discuss their strengths, weaknesses and leadership potential, something many people will think is basic stuff, but I'm sure that a fair few also have the same worries that I had.

Along with Carol, I devised a solid strategy on which I could confidently answer many of such styled questions. We reflected on my key strengths and explored examples of how I’d applied each in preparation for the interview. A great help to all of this was Carol's preparation before the session when she asked me to complete an online "peronal strengths” psychometric, from which we gathered some data about myself.

The second part of the pilot interview was a complex group exercise. For this, we discussed various strategies that could work for both introverted and rather extroverted group members, so that I could make the best impression on the evaluation team. A perfect thing about Carol is that she always went at my pace, so that I would never feel too much under pressure or rushed.

After our two hour coaching session, a follow-up session with one of her actor colleagues followed. Here, I was able to practise all the theory that learned with Carol in a mock interview, which was filmed. This was extremely helpful in the debriefing and enabled a much smoother iterative process of getting better.

After the two sessions, my skills, ability and especially confidence were a lot higher. Carol's help and expertise were one of the highest contributing factors to my successful pilot application and I couldn't be more grateful to her for helping my dream come one step closer to reality!

- Trainee Pilot: 2017

"Carol has helped me better understand my own strengths and how to enhance my resilience. By encouraging me to reflect and think more strategically she has helped me improve how I delegate work and manage others. She has provided pragmatic and effective advice on how to handle senior colleagues and self-promote my work. I would strongly recommend Carol as a professional coach."

- Manager: Financial Services - 2017

"This is about letting a new person sit down with you to truly listen, and to help you understand how to grow and become more conscious. It is simple and exceptional at the same time; a genuinely useful and inspiring thing to do. Take the time to allow yourself to change and go ahead and have a conversation with Carol. You won't regret it."

- Financial Services: Banking- 2017

"Thank you so much for all your help during our coaching sessions. Working with you has made an enormous difference to my outlook on working life

Carol has a professional, friendly and supportive approach. This fostered an environment where I felt comfortable with having honest and open discussions with her. Carol helped me identify how I would deal with the challenges I was facing.

Having worked with Carol I now better recognise my strengths and skills. I also have a clearer view of what areas I would like to develop and how to do so. Carol has helped me improve my confidence and I now have a more relaxed approach to my work

I would wholeheartedly recommend using Carol as a coach.”

- Financial Services: Banking- 2017

"I began having sessions with Carol when the stress of a demanding workload combined with some difficult personal issues became a bit too much to deal with. It has now been a couple of months since our last session together, and I (as well as those around me) can really see the lasting effects that seeing Carol has had on my ability to deal with stress and to not be so hard on myself! I’ll always have my little gremlins, but Carol has given me the techniques I need to keep them under control, whilst also giving me a much needed confidence boost.

I’ve really enjoyed my sessions with Carol and can’t thank her enough for the help she has given me, which has made me much happier in both my work and personal life, and in turn made the team I manage much happier too"

- Fund Accountant: Real Estate- 2017

"I would recommend Carol to anybody needing advice and support at any stage of their career. I met up with Carol at a particularly difficult and confusing career crossroads; I felt completely professionally stuck, I was unclear whether my next steps would be to continue on the same trajectory or to seek a new challenge, and indeed what that new challenge might be; I was clear of one thing, namely I needed to unpick the “stuckness”, but I didn’t know what was causing this nor how to go about it. Carol and I worked together for a period of 9 months during which time, with her acute and intuitive understanding of what motivates people I have been able to unpick the various options open. Supported by proven structured techniques I have come to understand what my personal blockers are, to remind myself of my strengths, and how I best like to operate; as a result I am now much more alert to the career possibilities that are opening up. I found the work on how emotions, feelings and instincts all interact with each other very valuable , and particularly enlightening was how these are very real mental forces that need to be managed if one is to overcome career blockers."

- Financial Services: Compliance- 2017

"Before meeting Carol, I was unclear of the direction my career should take, and more importantly lacked some of the self confidence to discover what opportunities were open to me.

Sitting down with Carol and running through a series of well structured and facilitated sessions, I was able to understand where my true strengths were, how to capitalise on these and remedies to overcome some of my development areas. Supported by her highly professional approach and great empathy skills, each session became a journey of self discovery, at no time did I feel judged or dictated to.

Thanks to Carols support during what was a difficult time, I rediscovered my mojo and well on my way to achieving my future goals, she will always be some one I will turn to for advice and guidance. I’m very grateful to have discovered Carol and can’t recommend her highly enough.

- Innovation Specialist: 2016-17

"I found working with Carol to identify my strengths invaluable. Carol was easy to talk to and supportive throughout which made me feel at ease throughout the process. The sessions were well structured and the use of models and supporting material were useful in helping me to understand areas that I could improve. It allowed me to think about how I can utilise my strengths to improve my client interactions and aid my development in the workplace. Carol challenged me to think about the way I work and was able to provide useful insights throughout and explained them in practical terms so that I was able to see how they were relevant to me. I have now started to use the techniques Carol covered in our sessions and I am already starting to see the benefits

- Financial Services: Audit- 2017

"I’d been running my own consultancy business for just under a year, and was considering what direction to go next. Getting in touch with Carol came at just the right time and over the course of 6 sessions we explored my strengths, resilience and also went through the Myers Briggs process. All of which was hugely helpful for me in understanding the areas of work in which I excel, prefer and therefore increasing my confidence and a greater understanding on how to move forward with my business. Carol was encouraging, gently guiding and extremely adept at helping gain a greater understanding of myself and the ways I work best.

- Communications Consultant- 2017

"I have thoroughly enjoyed working with Carol - the sessions were enormously helpful to me and I would wholeheartedly recommend using her as a personal coach. Carol's friendly and professional approach meant that we quickly developed an open and trusting relationship which meant our discussions were open and supportive. She is a great listener and took time to get to know me, had a very flexible approach to the sessions, and is a very positive and encouraging person. Through working with Carol, I have been able to improve my self awareness especially to recognise and better understand myself and my strengths. Her expertise, advice and guidance provided focussed learnings and actions that I have been able to take forward in both my personal and professional life. These have better equipped me with a toolkit for the daily challenges of life that have enabled me to become more effective as an individual and in the working environment."

- Chief Operating Officer: 2016

"I met with Carol when I was facing a crossroads in terms of my career path as well as recovering from a difficult and stressful role. On the latter, she helped me rebuild my confidence in the value that I brought to my work. And on the former, she helped me think through the tools I needed to use for what I should do next – including how to focus on my strengths and turn these into useful career conversations when engaging with others. She has a unique ability to scratch below the surface from the get-go. I would highly recommend working with Carol."

- Senior Analyst: UK Bank- 2016

"I would just like to say that I found your coaching extremely useful and picked up helpful tips on networking and dealing with difficult situations in the workplace. It helped improve my confidence under these circumstances and I have put some of the techniques into practice since we met."

-Fund Accountant: 2016

"Thank you for all your help and encouragement over the brief period we worked together. The sessions were invaluable in helping me to identify what was going well (and not so well) in my current role, giving me time away from the office to discuss the challenges I was facing and to find my own solutions. Your ability to listen, without judging or directing me, helped me to find an approach that I am really comfortable to implement. Most importantly, you gave me the confidence to act on this. Since we worked together I feel more relaxed and positive about my work and I am able to focus on what I want from my career."

-Manager: Bank regulatory team- 2016

"I had 8 months of coaching with Carol during 2016, she was recommended by my CFO at a time when I was in line for a significant promotion. I was initially sceptical but this was quickly displaced upon meeting her. Right from the first session, it was clear I was going to gain a lot from the process and having just completed the final feedback session it is amazing to look back at what I have learnt and how I have developed. I was successful in the promotion and feedback from my team, peers and the exec has been very positive in how I have transitioned into the role, a lot of which is testament to the journey I have been on with Carol"

- Financial Controller: Insurance industry- 2016

"I have been very fortunate to be given the opportunity to work with Carol at an early stage in my career. Her sessions have helped me to develop my self awareness and recognise my strengths and have allowed me to take the first steps towards becoming an effective manager.. I would not hesitate to contact Carol in the future or to recommend her to others"

- Fund Accountant- 2016

"Carol has introduced me to many techniques, models and professional readings which I have adopted in my working life. We have discussed numerous scenarios which has increased my confidence in my ability to react to challenging situations. We have dissected the important elements of effective leadership and focused on the significance of all areas of emotional intelligence. These sessions have been interesting, enjoyable and practical.

It is Carols ability to listen however that has made the biggest impression on me. Carol allows you to get the core of an issue by actively listening, enabling you to reach satisfying conclusions. The resulting feeling is extremely motivating. In our sessions we discussed emotional intelligence. Carol is a master. It enables her to listen and probe in areas that have really made me think and inspires me to try to emulate in my professional and personal life"

- Manager: Real Estate- 2016

"Carol helped me prepare for an intense period at work which culminated in my promotion. Carol was very helpful in identifying my fears and blockers and listening attentively. After each session I came out invigorated and more motivated to keep working towards the goal. She was very kind in offering help at short notice and on the telephone at times when I was getting cold feet about the whole process. Carol is an extremely experienced professional who knows first hand how a professional services corporate culture works and has invaluable insight about it. Carol allows you so see your career with more perspective by creating the space to reflect, plan and think more strategically. Thank you Carol, you are legend!"

- Director: global professional services firm- 2015/6

"I had just taken on a role that required a lot of business development work to be undertaken in addition to my day to day duties; this was an area I had little confidence in and was very different to my normal role. The sessions with Carol have enabled me to build a skill set that has allowed me to be confident pitching to clients as well as building contacts in the financial industry that will benefit me throughout my career"

- Manager: Private Equity- 2016

"I sought Carol’s experience when I was going through a period of uncertainty and change in my career from a permanent employee to setting up as self employed. She took me through a process of identifying my strengths, my personality and leadership style and helped me to regain confidence and perspective in my career and wider life. Carol is open, warm and approachable and was able to make me feel at ease discussing potentially difficult areas. I have no hesitation in recommending Carol both a coaching professional and a person. I feel privileged to have had the opportunity to work with her"

- Director: Consultant working with Central Government- 2016

"Carol's sessions have proved enormously valuable in understanding myself better, my strengths and what are some of the challenges holding me back from achieving professional and personal success. Carol's listening skills are a real strength of her's. She has the ability to identity key messages that lie underneath what is being said and then explore those to challenging but meaningful conclusions. Every time I met Carol I felt I had learnt something new about myself, I felt more self-aware and more confident in myself."

- Director: global professional services firm -2015

"I worked with Carol during a particularly low point in my professional career. My career had stalled and i felt as though i was facing a brick wall. I needed a new focus which Carol was able to help me with. She provided me with the motivation, positive feedback and professional guidance to get my career back on track. I can't thank Carol enough for the work she did with me in a very short space of time."

-Principal Designer -2016

"Carol has helped me gain awareness of what enables me to be at my best. She provides very incisive observations which have proven to be key especially when preparing for interviews. I always leave the sessions feeling a boost in confidence and clarity of the steps I need to take to achieve my goals. "

-Grants Programme Officer: International Children's Charity-2015/16

"I worked with Carol after I had just taken on a large team and therefore a much larger workload. I was under a lot of pressure to sort out some issues in the team and Carol helped me resolve staff issues, look into my leadership style and helped me manage my work and home life balance. I can honestly say she has made a huge impact on my life and I feel a lot calmer and in control from having worked with her."

- Head of Client Services: Fund Administration- 2015/16

"Overall my experience with Carol, was incredibly fulfilling. She has fuelled my confidence in the workplace and stimulated my desire to make a difference. And I have already been successful in a job application I would never have dreamed of.

Carol supported me to address each of my objectives, and in doing so she helped me to realise my strengths. I am still not someone who will shout about my achievements, but I now have the toolkit to know when and how to make my strengths known. I have learned there does sometimes need to be an “I” in team in order to deliver the most effective results, and recognise the recognition you deserve.

Carol is a fantastic listener, someone who truly demonstrates emotional intelligence and allowed me to release my emotions in a calm and controlled environment away from the office. I will now always have great positive memories at Le Pain de Quotidien on the South Bank. Carol is able to probe to understand and interpret a situation, without being confrontational or judgemental, which allowed me to build a great relationship of trust and consequently be incredibly open around my experiences. Sharing my experiences really helped me to get the most out of the sessions."

I approached working with Carol following a recommendation by a manager, and I will certainly continue to recommend Carol to my peers and colleagues, or anyone seeking professional coaching with a desire to make a change.

-Manager: Sterling Markets Division at a UK Bank- 2015

"Carol has played a significant role in helping me work through some confidence challenges that were inhibiting my career progression. Leading up to a significant promotion process I worked with Carol to address these and my success was a direct resource of our time together.

I have worked with Carol for the past five years and find her methods and style to be hugely effective. She strikes the perfect balance between challenging the root cause of issues with the right support to develop the high level of trust that is required. I have always found Carol's recommendations to be pragmatic, easy to implement and highly effective.

I strongly recommend Carol as an executive coach and I hope to work together in the future

-Director: global professional services firm- 2015

"I have very much enjoyed and appreciated the developmental journey you took me down over the last couple of months. In the early stages I wasn't entirely sure I knew why I was doing the exercises you had me doing, but trusted you completely and by the end it all came together beautifully and I understood each exercise and why they had been important. The result is I feel very well prepared and thanks to you very confident as I move forward. Whatever happens next I know that thanks to you I have an excellent chance of moving my career forward as I would wish"

-Marketing Executive -2016

"We have now worked with Carol for a number of years, firstly in connection with establishing a training programme for our Managers working through 5 interconnecting modules over the course of 7 months providing each of them with the tools in order to become effective Managers and more recently offering coaching to a number of our senior staff. Carol’s assistance and feedback in structuring the training programme and addressing the areas we had concern with were dealt with in an extremely professional manner and drew on her vast experience having undertaken similar roll outs across similar organisations.

Carol is thoughtful about the needs of the business and the individuals she is coaching and provides great feedback. The feedback from all participants in both the Manager training programme and the coaching was extremely positive and each person, no matter how experienced, took something away and are still using the lessons learnt in their day to day working life.

Carol is a pleasure to deal with and is always coming up with new ideas to tackle issues and potential areas for future structured training. We will definitely continue working with Carol to meet all of our future training and coaching requirements."

- CEO: Real Estate/ Private Equity Fund Administrator

"I worked with Carol during a period of rapid expansion of my work responsibilities. Carol’s sessions increased my emotional intelligence at work, helping improve the balance between people and output, thereby helping me to form deeper, more productive working relationships with clients and colleagues.

Working with Carol has heightened my self awareness and impact on others at work. This has increased my confidence at work and improved my (verbal and non verbal) communication skills, as well as providing me with alternative perspectives on what motivates me at work. I would highly recommend Carol’s services to anyone who manages people, and/or client relationships."

- Manager: Real Estate

"Carol at Still Waters gave me the strength to follow through with my creative trajectory. It is not easy to give someone the practical tools to negotiate the power and integrity of the unknown but with her special magic she helps maximise that part of me."

- Writer

"I had several coaching sessions with Carol where we spent time discussing issues and situations from my working environment –from dealing with difficult clients, motivating a team to my own well-being – and from these discussions the techniques that Carol applied to the situations and issues that I face on a daily basis were greatly changed for the better. Her expertise allowed me to see things from a different angle and address situations more positively – Carol has the ability to allow you to see what makes you tick and what drives you in a different light and it helped enormously. Carol has such an energetic and passionate vibe to her and she can read into situations with so much empathy and understanding – nothing is too big or too small and she has holds no judgement. I really enjoyed the sessions and they were invaluable to making me a better person and just providing so much insight that I would never have realised without her"

- Manager: Professional Services Company

"It has been an absolute privilege to work with Carol over the past 7 months. I felt completely able to be myself right from the beginning, and Carol's non-judgemental and supportive style made her feel like an "objective friend" rather than a business coach. She is extremely perceptive and thoughtful, and is able to adapt the sessions as the conversation evolves - often incorporating the discussion of current issues into a longer term learning opportunity. She recognised my learning style and gave me a wide range of articles, books, models and Ted talks that I could take away and reflect on, as well as giving me immediate actions to practise. The timing was perfect, as I had just been given a job I felt very unsure about. Carol helped me understand what I was able to bring to the role, and what I could learn from it, which helped me land my "dream job" just after our penultimate session. I am so grateful for the commitment, attention and energy she gave to me - I am sure what I have learnt from her will shape my career and personal life for decades to come. What an incredible gift, thank you."

- Head of Strategy, Major UK high street retailer

"Carol has been an amazing coach. Her supportive and insightful style has helped me focus on the real issues and provided me with increased awareness of possible solutions. Carol has also helped ensure I play to my strengths and use my networks and expertise in navigating a challenging culture and changes in leadership. What I take from Carol's coaching is real confidence, tools and renewed energy to be the best I can be personally, professionally and for my team."

- Senior Manager: Employee Engagement, Retail

"Carol successfully worked with our newly formed team to help us better understand our individual preferences, styles and vulnerabilities - it was a powerful session which clearly made us think about how our personal preferences can be harnessed within the team to get the best from each other - A thought provoking, motivational session which created a valuable exchange of views and ideas which the team benefitted greatly from".

- Policy and Proposition Team: Financial Services

“I worked with Carol over the course of a year following my move of organisation. Carol was a huge help over what was a very challenging period for me as I needed to adapt to a new corporate environment. The work we did together helped me understand myself better and gave me the tools to work through the change. Through clear definition of where I wanted to take my career, Carol helped me to move from Head of Mergers and Acquisition into my current role as Finance Director a lot sooner than I had anticipated. The icing on the cake was when I won the Women in the City Future Award in 2012, a position I would never have believed I would be in at the start of my coaching journey. Thank you Carol for your support and guidance”

- Finance Director

“You have been my coach for just over 18 months.You have helped me become more effective in my role in particular working with me to improve the way I interact with more senior people, where I think the improvements have been tangible in terms of the profile of the services my team deliver and an improvement in relationships at a senior level. In terms of strengths I would highlight:
Strong empathy and understanding coupled with strong conceptual understanding around behaviours:
A good personal focus
Flexibility whereby you pick up on issues that are on my mind and alter the agenda of the discussion to deal with them

- Manager: regulatory role

“Carol in terms of what you do well:
- Good listening skills and ability to assimilate a lot of information, make connections in the data and create a structure and agenda for the coaching
- You create a feeling in me that it is your genuine desire to being about change in my thinking/ performance/ behaviours for the better. This is important to me
- You adopt a balanced and objective approach to our discussions, bringing your experience to bear in a calm, considerate and non-judgemental way
All the above translates in value to me, as it gives me the opportunity to talk and explore what I do (and why) and what I need to do, in a way that just does not happen in the day to day in the firm”

- Partner: global professional services firm

“After an extended period at home looking after children, Carol helped me to address the issues which were holding me back from returning to work. She helped me to break down the problem and analyse my concerns. Together we reviewed the results of psychometric testing, which helped me to prepare for the challenges of working in a team, in a working environment which is different to the one I worked in before me career break. I am now back in full time work and very pleased that I managed to overcome the mental hurdles which had previously kept me at home. Without Carol’s help, I may never have reached this point”

- Manager: regulatory role

“Things that I really value:
You give me real time tips and techniques that I can immediately assimilate and use in real interactions and meetings. I have done this throughout the year and each time the results have been hugely helpful. The ability to practice an interaction before I have them is invaluable to me. You can home in on a point very quickly and explore, to then provide constructive suggestions. The analysis element is as useful as the suggestions. Coming along for the ride I learn something about myself as well. I have had a challenging year and you have helped me navigate through. You never shied about from this. You have an amazing ability to give the impression of not judging but just dealing with what you have in front of you”

- New Partner: global professional services firm

“What was particularly useful about your coaching:
- friendly style
- very much on my side and interested on my agenda
- got to know me as a person not just a client
- plenty of ideas, pointing me to resources, as appropriate
- Willing to challenge and question
- ability to interpret feedback from others
- ability to identify different strengths and development areas
- ability to build confidence and self belief
- shared self not just ideas”

- Senior Tax Consultant: global professional services firm

“Carol has great empathy and understanding of the challenges of new execs may face. It was good to get an objective view of pushing hard for 20 years and some of the legacy of that focus. Extremely valuable in helping me reframe my focus, adapt and thrive. The advice has been focused on positive elements, whilst supportive in addressing challenges and any negative legacy. Its always backed up by learning and growth elements and has left me encouraged that once again most things are possible”

- Partner: professional services firm

“Your knowledge of your subject matter is excellent and you clearly have a passion for what you do, this is very evident in talking to you but at the same time not overpowering, you strike the right balance.You are very professional and organised in your dealings and therefore very easy to work with. I genuinely find our sessions very interesting and the time literally flies by, which is credit to you and your approach. I personally think the strength of a good coaching conversation is that it is fairly free form and you work well with that approach”

- Partner: global professional services firm

“Carol and I have only had 4-5 sessions with each other prior to my move from London to the Middle East. Despite this relatively short time frame, I have found the sessions with Carol really useful. It allowed me to really explore various thoughts/ concerns that had been in my mind for the last 2 to 3 years but I never made the time to fully consider or speak to someone about it. The sessions have helped me realise and be more aware around my strengths and give sharper focus to my development areas- both professionally and more importantly personally”

- Director: global professional services firm

“Carol’s listening and interpretive skills are excellent- a great listener and is able to ask good questions to get to the issue, make one think about what one is really saying/ feeling and to help identify solutions/ ideas to resolve issues. She clearly has good knowledge of her subject matter and is able to call on this to give relevant and constructive feedback or support. She acts with professionalism and integrity and I value the discussions we have, as well as enjoying them. I feel that Carol has had a positive influence on me over the last 4 months”

- Actuary: global professional services firm

“I really enjoyed working with Carol throughout the partner process. She has a very supportive style but is not afraid to challenge. She has a strong empathy with me. She recognised when I was going through a difficult patch and helped me to go back to my core values and appreciate my strengths. I know that Carol will always give me her honest assessment of a situation. Carol’s style allowed me to put across my thoughts and views. Many thanks for all your support- you have made a difference and it is appreciated. I will keep in contact with Carol as I value her views and enjoy her company”

- newly promoted Partner: global professional services firm

“Carol is one of the best coaches I have worked with. She has a gentle and fun exterior, but behind this she has a sharp focus and drills down to the heart of the matter. She flexes her style to suit her clients in an effort to make the learning as fun as possible to maximise what sticks eg she picked up on my liking of history and Shakespeare and introduced a Henry V leadership model. From a business perspective Carol is acutely conscious that her coaching has to have outputs that improve the business’ performance”

- Partner: global professional services firm

“ Carol was very effective in teasing out/ crystalising the key issues that need to be addressed in subsequent coaching sessions. Her style and approach made it easy to open up and share views/ issues, feelings with Carol. Content of the sessions felt right, relevant and “natural”. Many of the topics developed into “so whats” during discussions. Our sessions did definitely help to answer questions around how I am perceived and how I can address this- something no previous training has managed to achieve. This will have a positive impact on my performance”

- Director: global professional services firm

“I found the framework of our discussions to be conducive to proper exploration of what was going on. I know that there was a process around this that you applied but it didn’t seem ‘processy’ at all. I should also say that it was a pleasure to discuss the business with someone who clearly understands it deeply, but is distinct from it also. Your understanding of partner roles and behaviours in particular certainly helped me. Most importantly the sessions felt like part of the journey. There was no pressure to ‘end, conclude or fix’ anything. It was just progress to some extent and led to some different and interesting places”

- Newly recruited Partner: global professional services firm

“I asked Carol's help when I reached crossroads in my life: I knew that I did not want to carry on with my previous career but was not sure what I could do next. Carol designed a coaching programme which helped me:
= to formulate my personal/professional strengths
= to understand what I need in my future occupation to feel fulfilled
= to get guidance on what I should be looking for in my future career”

- Advisory Board Member: ex-global professional services firm

“Carol coaching guided me and ultimately was a key part of a significant step in my career at my Firm to a role in which I have enjoyed success. Carol works with the individual rather than 'a system' and this has been fundamental to the quality of her advice and the benefits of its outcomes. Furthermore, Carol has shown a genuine interest in my continued progress since”

- Management consultant: professional services firm

“I worked with a different coach before Carol. The help Carol was able to give me was far more effective. She encouraged me to reflect on my strengths and to recognise how I might focus my energies in a particular direction. I found this particularly beneficial at the time because I was in the process of considering a career change. I would not hesitate to recommend Carol”

- Partner: national professional services firm

“I am better able to recognise (and put into words) my strengths and development needs. I have a much better understanding of my personal style- what I do naturally, and from there how I might change what I’m doing, if it’s not working in a particular situation”

- Lawyer: global professional services firm

“I engaged with Carol on the SIMA programme, seeking to further my own personal development. Her style, approach and professionalism always got the best out of me. She is not afraid to ask the challenging questions. I have already recommended Carol to another individual and will continue to do so”

- Surveyor: Director professional services firm

“I felt her continued guidance throughout the SIMA process really helped me to shape my career. As a coach Carol is extremely inspirational and it is evident that she has a passion for developing the potential of others”

- HR officer : global professional services firm

"Carol has been an amazing influence in my life and came at just the right time! Her incredible knowledge, focus, perspective and experience helped me connect with my true potential. Thank you so much Carol!"

- Ex-Investment Manager

“Carol is very approachable and is so encouraging. I highly recommend her to everyone, who needs direction in their career”

- Lawyer: professional services firm

“From a personal perspective, I have worked with Carol to develop a deeper understanding of my personal values to assist development work on my leadership style. I have also worked with Carol to develop a deeper awareness of my personal style and profile and the impact that my particular style will have on others. On both occasions, I have found Carol’s support, challenge and insight to be invaluable and feel that I have been able to develop directly as a result of the greater insight that Carol has provided”

- Partner: global professional services firm

“I have had numerous interactions with Carol including some personal counselling she has given me on improving my work/life balance. In addition Carol was a major driving force in developing and providing bespoke training for my team including Myers Briggs and a High Value Relationship course"

"Carol is a great listener and thinks about things in a very different way from a lot of others ...... Carol is very well versed in both the theory and practical application of a whole range of personal development and management techniques”

- Partner: global professional services firm

“Your approach to our meetings has been constructive and practical, ensuring you understand the scenario and context, enabling us to have a positive discussion around key focus areas, development points and strengths ...... you bring in relevant information and provide opportunities for learning ...... especially MBTI recently, which has engaged my attention”

- Partner: global professional services firm

“Carol’s strength is her mindset and approach to analysing and working through people related matters as well as the fact that she is very experienced in what she does. In presentations she is engaging and pitches material at the right level. Carol always has a positive attitude and is happy to help others’ out”

- Director: global professional services firm

“Carol forced me to take time out to think about how my efforts can be best applied within my current role and the firm in general ....... independent challenge and support to help me articulate what motivates me- not something that comes naturally to me”

- Director: global professional services firm

“I wanted to say thank you for all your support, encouragement and genuine care that you have always given me over the years and in the last few months. You have always been there for me and a fantastic sounding board ...... you have supported me so much in getting where I am”

- newly-promoted Director: global professional services firm

“In my executive leadership role, Carol’s coaching programme was key to deepening my self-awareness and depth of relationships. The focus of the coaching was at a strategic level. It challenged and enhanced my leadership style in a supportive developmental manner”

-Executive Head Teacher

“Carol is a real inspiration to many people, helping them understand themselves, the reaction others have to them and their own developmental journey”

-Partner: global professional services firm

“Carol provided me with fantastic support and coaching. The transition to Partner is challenging and Carol talked through some of these challenges and coached me to think through how best to deal with them. This has been through strong active listening as well as good challenging of my thought process and areas of focus”

-New Partner: global professional services firm

“Carol has a good depth of knowledge around the various diagnostic techniques available, as well as models  to think through developmental feedback. Carol’s coaching has positively impacted on how I have worked with and tested various techniques to improve how I operate with the team and clients”

-Director: global professional services consultancy

“Carol’s listening and interpretive skills are excellent- she is a great listener and is able to ask good questions to get to the issue, make one think about what one is really saying/ feeling, and to help identify solutions/ ideas to resolve issues”

-Director: global actuarial practice

“I thoroughly enjoyed working with you. It was refreshing to work with you because you are were very happy to adapt the session to fit the needs of the particular population rather than make the tried/ tested format fit without adaptation”

 -HC Business Partner

“Working with Carol, I benefited greatly from her perception, challenge and business insights that helped me build my business strategy and business relationships”

 -Founder of specialist financial services consultancy

'The time I spent with Carol was incredibly valuable to me and was key at a time when it was hard to see the wood from the trees. Through using frameworks and ideas which were specifically chosen and tailored to me, we were able to really get to the crux of what motivates and energises me as an individual. In understanding this as a foundation I was able to better reflect on what positive moves I could take in my professional life to better grow, use my natural skills and then have the courage to move forward. These things are so hard to tease out on your own and Carol was a wonderful and thought provoking guide to assist through this difficult but necessary and ultimately rewarding process - thank you Carol!'

 -Manager- global professional services firm

'Being able to discuss our requirements with Carol in advance was hugely beneficial. We knew we wanted a new perspective, but didn't really have a clear sense of what we wanted a fresh perspective on. Having the time to discuss this with you helped us to think much more clearly about the issues that needed to be addressed and added focus. It also meant I was relaxed on the day- having the opportunity to meet beforehand meant I was much more confident that the team were about to have a great session. The session was very useful and I thought was very valuable for us as a team in building understanding and providing insights. Carol facilitated very well with a light touch while ensuring we moved through the session at a sensible pace. She was adept at identifying potential issues and drawing out contributions from the team. Very inclusive. Thanks again for an enjoyable and productive session'

 -Government Strategy Department: team building workshop

'After taking a break from my role as a Group Royalties Manager for a book publishing company, I decided it was time to go back to work. I was not really sure if I wanted to go back to publishing and after a few months on the job seeking treadmill the confidence demons set in. A few wise words from a friend suggested that I might try seeing a coach and recommended Carol Riley of Still Waters Ltd. I was not entirely sure if this was the direction I wanted to go as I am quite reserved when it comes to talking about my inner self. However, I plucked up the courage and made the call. I need not have worried as Carol has a rare gift of making you open up without you realising you are doing it. We had several sessions and I am really glad I made that call. Carol is very good natured and it comes across the first time you speak to her and it is like you have known her for years and that is a gift.'

 - Royalties Consultant.

'The value you added:
An example would be your thoughts early this year on the specific actions to take when my business team was facing challenges. Another would be project management techniques that work with different people. Throughout you raised my awareness of the wider situation and left me with responsibility for making changes in the way I operate. I hear your voice in my head (in a good way) when I think about alternative courses of actions.'

 -Actuary: global professional services firm

'I worked with Carol for a year during a tricky interim role, with numerous team and client challenges. Carol was a great coach during that period: listening, spotting patterns, providing useful models to help with practical problems, and generally reassuring me. She also helped me consider my wider career, giving me the confidence to step back from full-time work and start studying for a MSc.'

 -L&D consultant

'Overall you have provided fantastic support to me as an Executive Coach. I have really enjoyed this last year and know that you have played a massive part in this. You are challenging and yet supportive. You listen you don't assume. You understand the person instead of the process. You question because you care. You are very friendly and approachable and I feel comfortable in our discussions even though they can be uncomfortable topics. As I would expect, you thrive on diversity and you have a real passion for what you do. If anyone asks me for a recommendation for a coach: it would be you.'

 -Director: global professional services firm

'SAFE ENVIRONMENT- I found myself completely at ease with Carol and at no point did I have any qualms or concerns about completely sharing my thoughts or feelings with her.

CHALLENGE - Carol was prepared to challenge me to ensure I really understood the motivations and consequences of my actions in relevant circumstances.

BALANCE OF DISCUSSION AND THEORY - I think we struck the right balance between applying relevant behavioural theory and then discussing my circumstances. At no point did I feel like I was being over whelmed by theory and I could always see the context.

BROAD CONVERSATIONS - I like the way the conversation wasn't just about the work environment. We were able to discuss elements of my personal life and how we could alter that going forwards to help me in my happiness, well-being and success.'

 -Director about to second to the Middle East: global professional services firm

'Carol has worked with me for a couple of years and I have really appreciated the benefit. It has been good to reflect on personal strengths and personal development needs under the guidance and support of such an accomplished coach. The sessions we had were open and trusting and naturally evolved in accordance with the needs and discoveries on a journey of what I consider to be greater enlightenment for me both professionally and personally.

Working with SIMA and Myers Briggs helped me recognise more clearly my achievements and motivations and helped improve my self confidence. Further invaluable and most enjoyable sessions for me included Leadership Styles, Women in Leadership, Trust, Managing Change, Influencing Others and Emotional Intelligence. Careful and sensitive listening on Carol’s part and her wealth of knowledge helped to crystalize my thinking by improving my self knowledge and helping me reframe patterns of behaviour and thinking which were causing me personal frustration and limiting my development.

I cannot recommend Still Waters more highly and feel very fortunate to have pursued the opportunity to work with Carol. She has a natural ease in working with people and making them feel positive about themselves, it has been a real pleasure to work with her and the learning curve a real joy, I have learnt a lot.'

 -Assistant Headteacher: Secondary School State Sector

'Friendly style
Very much on my side and interested in my agenda
Got to know me as a person not just a client
Plenty of ideas, pointing me to resources, as appropriate
Willing to challenge and question
Ability to interpret feedback from others
Ability to identify different strengths and development areas
Ability to build confidence and self belief
Shared self not just ideas'

 -Senior Tax Consultant: global professional services firm

I just wanted to drop you a note to say a huge thank you. You have had a profound impact on me both personally and professionally and, hand on heart, my career would not have been the same without you! Thank you so much for investing so much in me. I value everything you have done for me and won't forget it

 -Group head of employment tax

Carol is most certainly very effective. From the moment I met her she put me at ease and was very clear on her role. Carol is an excellent listener and always makes me feel that she is on my agenda. Carol is genuinely interested in my development and is importantly agile. She has the ability, breadth and depth to focus or move from one topic to another.

Carol has taken the time to know and understand me and appears to tailor guidance and coaching to suit my style and needs and secondly she listens-I think both of these facts coupled make time with her the most effective for me. For me Carol has had a very positive impact on my life and my development, and provides me the forum and guidance to focus on myself

 -Partner: global professional services firm

I have worked with Carol both in supporting members of my team with their development needs and in an individual capacity. Carol offers a professional and personal approach from the start and brings her own extensive experience as well as a range of useful tools to our discussions. Carol's supportive manner and gentle challenges allowed me to step back and assess my own strengths in a way I had not done before. I worked with her during a key turning point in my career and this was one of the factors that helped me to make a significant change in my professional life. It is always a pleasure to work with Carol

 -Financial Director: charity sector

You were never judgemental but you helped me to question some of my beliefs and come to realise that they were flawed. The most obvious being my relationships were transactional and inevitably so, courtesy of my role/ skills set. Your questioning style and the silences you allow, gave me the opportunity to question my thinking and get an answer.

As you know you played a huge role in re-building my confidence which had been on the decline for several years. You helped me believe in myself again- it was good to know someone believed in me!

 -Newly promoted Partner: global professional services firm

Carol has enabled me to understand potential "de-railers" and build techniques to address these. Carol is the only person who has enabled me to start improving me personal confidence. This had been raised as an issue in the past but until working with Carol, no support had been available to help address this. It is in this area that Carol has effected a fundamental shift in my perspective- she had led me to appreciate that what had been labelled as "weakness" in the past are simply the flip side of my strengths and I therefore need to embrace and control both sides to "be myself with more skill"

 -Newly promoted Partner: global professional services firm

Carol's coaching is unlike the other coaching/ training I have received before because Carol focuses on my strengths. This means that the coaching has a positivity I have not experienced before. Carol's coaching makes me feel very much better about myself and my abilities and so gives me the confidence to succeed. This creates a much more positive and energising spiral. Carol's coaching treats me like an individual and does not try to manage or manipulate me into being someone I am not or into some kind of "paradigm" , which is something that other coaching/ training has tried to do.

The coaching has been highly effective and has been a constant source of support whilst I have experienced difficult times personally and in my workplace- this encouragement has been so important in helping me develop my business and plans. I have asked Carol to continue to work with me in future, after our first course of coaching is over, and I would have thought this is the best feedback a client can offer

 -Entrepreneur and MD: Accountancy training firm

Before working with Carol our team did not appreciate their own strengths, how individual communication styles differed or how to manage their resilience under pressure. After our three sessions, plus individual coaching for some of our team, we are now a far more effective and happier team. I have no doubt that our clients will also benefit as a result of this work over the coming years.

Carol is personal, professional and patient and able to communicate from office administrator to director. It's been great working with you and wish you every success in the future.

 -Founding Partner: Financial Services SME

I have successfully identified what motivates me and have used this knowledge to drive conversations around my future roles. The coaching, without doubt, enhanced my self awareness. I thought I was quite self aware, going into it, but the coaching has taken my self awareness to the next level. I benefitted from actually dedicating some of my day to 'thinking time' rather than just 'doing'. It's been good for me to take stock- I do have a tendency to get me head down and get too involved in details. Carol's coaching forced me to take a vital step.

It sounds obvious a key point of learning for me was being able to walk away knowing what motivates me and have this translated into a concrete set of tangible steps that I can focus on over the coming months.

 -Manager: global professional services firm

What you do well?

Projecting a calming and positive experience, setting milestones and goals throughout the year.

Not afraid to challenge and ask the difficult questions.

Great tips on bringing energy and a focus on personal disclosure through to my communications.

Established an atmosphere in which I was comfortable disclosing my worries.

Was able to provide ongoing support over the year and created an atmosphere of genuine interest in and concern for me well being.

 -Newly promoted Partner: global professional services firm

Thank you for running a well thought out session for my large team's Away Day. I know that you were asked at short notice and as a starter the fact that you could respond to quickly and professionally is really appreciated. The session you ran helped allow the team gel and be more open with each other. You had clearly listened to the brief with regard to the day as your session complemented what we were doing. More so, you allowed me to build on the strengths of the individuals and the team.

 -HC Director: global professional services firm

You helped open the door for me into presence and mindfulness and for that I will be forever grateful.

 -Transformation Internal Auditor: Banking sector

Carol is an excellent coach. She has huge capacity for empathy and is very perceptive. I enjoyed my set of conversations with her. It made me aware of the impact of what I might say.

 -Director of Business Development: global professional service firm